As we step into 2024, the world of financial transactions faces a dynamic and ever-evolving landscape of threats. Card fraud continues to be a pressing concern, impacting individuals, businesses, and financial institutions alike. Let’s explore the key trends shaping the card fraud landscape in the coming year:
Automation: The Stealthy Threat
As automation becomes more sophisticated, the risk of fraud increases significantly. Automation empowers criminals to exploit user accounts while remaining undetected.
Fraudsters use software or bots to perform tasks that traditionally required human intervention. For instance, credential stuffing involves testing stolen or leaked credentials on various websites and services at scale to gain unauthorized access.
Account Takeover (ATO): A Persistent Challenge
Account takeover schemes continue to pose major challenges to banks and credit unions. ATO is a form of identity theft where fraudsters use phishing, malware, or credentials purchased on the dark web to access an individual’s or company’s account information.
The consequences of ATO include bank account takeovers, money laundering, theft of loyalty or rewards points, and reselling of subscription information.
New Digital Payments and Cryptocurrencies
Digital payment platforms and cryptocurrencies disrupt traditional payment methods by enabling fast, efficient, anonymous transactions, opening new avenues for fraud, and providing fertile ground for criminal activities.
Balancing Fraud Prevention and Customer Experience
Financial institutions and online businesses face the ongoing challenge of balancing fraud prevention with providing a seamless customer experience. The level of friction during transactions affects card usage, but unmitigated fraud poses even greater risks, making striking the right balance across web, mobile, and point-of-sale channels crucial.
Rise of Synthetic Identities
Synthetic fraud involves creating fictitious identities. Retail and video game industries are prime targets, and the auto lending sector has witnessed a surge in synthetic fraud cases, resulting in substantial financial losses.
Escalating Costs of Fraud
Global losses due to card fraud are projected to reach $36.13 billion in 2024, with Card-not-present (CNO) fraud remaining a significant contributor to these losses.
Multi-Layered Fraud Assessment
Organizations increasingly recognize the need for multi-layered fraud assessment. Combining various techniques helps detect and prevent fraud effectively. Real-time risk assessment against targeted attacks is a critical area of focus.
As we navigate the card fraud landscape in 2024, vigilance and collaboration are paramount. Financial institutions, businesses, and consumers must stay informed, implement robust security measures, and adapt swiftly. By understanding these trends, we can collectively safeguard our financial ecosystem.